Shipping policy

Shipping Policy
Thank you for shopping with Play Velocity. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

Shipping Destinations
We currently ship to addresses within US.  addresses.

Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or text if there is a significant delay.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Standard Shipping

[3–7 business days]

Express Shipping

[1–3 business days]

International Shipping

[7–21 business days

Delivery delays may occasionally occur due to carrier issues or external factors such as weather or customs.

Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number(s). The tracking number will be active within 24 hours.

Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the shipment carrier or our support team directly to file a claim. Save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions regarding shipping or your order, please contact us at: Orlando, Florida.

📧 playvelocityofficial@gmail.com

🕒 9 am to 9 pm